Shipping info
Every seller ships from their own nursery, so one order can arrive as several parcels. Here is how rates are calculated and where we deliver.
Last updated 7 November 2026
Indonesia — zones & couriers
Shipping is charged per seller based on destination zone and parcel weight (rounded up per kg, plus 100 g packaging). Rates shown at checkout come from the rate engine and are cached for 24 hours to keep checkout fast.
| Zone | Region | Example cities | Regular ETA |
|---|---|---|---|
| Zone 1 | Java | Jakarta, Bandung, Yogyakarta, Surabaya | 1–3 days |
| Zone 2 | Sumatra & Bali | Medan, Palembang, Denpasar | 3–5 days |
| Zone 3 | Kalimantan, Sulawesi, Nusa Tenggara | Balikpapan, Makassar, Mataram | 4–7 days |
| Zone 4 | Maluku & Papua | Ambon, Jayapura, Sorong | 5–9 days |
- JNE — REG (regular) & YES (express 1–2 days)
- J&T — EZ & REG
- SiCepat — REG & BEST (express)
- Anteraja — REG & NEXT (next-day for major cities)
- POS Indonesia — KILAT (reaches small and remote towns)
- Ninja Xpress — REG (most economical)
International
We ship to 18 countries across four export zones: Southeast Asia (A), Asia-Pacific (B), Europe & Middle East (C), and Americas & Africa (D). International rates are calculated per seller with these export couriers.
| Zone | Example countries | Economy ETA | Express ETA |
|---|---|---|---|
| A | Singapore, Malaysia, Thailand, Philippines, Vietnam | 7–12 days | 2–5 days |
| B | Japan, South Korea, Hong Kong, Australia, New Zealand | 10–16 days | 3–6 days |
| C | UAE, Saudi Arabia, UK, Germany, Netherlands | 14–21 days | 4–8 days |
| D | United States, Canada, South Africa | 18–28 days | 5–9 days |
- POS Indonesia — Udara Ekonomi (most affordable)
- EMS — standard international postal service
- FedEx — International Priority
- DHL Express — Worldwide (fastest)
Live plants & export restrictions
Only non-living goods (pots, media, fertilizer, tools) ship internationally. Live plants require phytosanitary permits from the destination country, so products that cannot be exported are clearly marked on their page. For domestic delivery, all plants are packed in three layers: media wrapped, foliage protected, box stamped “Living — Do Not Stack”.